Ecommerce
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Can I order previous season products?
Everything we have in stock is on our website. You can find our sale page here. If you are looking for a particular item from a past season, please check with your local dealer. You could also search online. To find a local dealer, click here. -
We are stoked to be able to offer a pre-order option this season! "Estimated Delivery Dates" are approximate and can change. Ongoing supply chain issues create less certainty, please be advised when purchasing pre-order items the "Estimated Delivery Date" is an estimate and in some cases will ch...
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Find a YES. Distributor near you. ARGENTINA Boardlife Argentina Mauro Lopez contacto@boardlife.com.ar +5491161395327 AUSTRALIA SlidePath Amine Yasmine amine@slidepath.com.au +61 474 561 512 AUSTRIA Nidecker SA Fabien Grisel +41 21 822 33 33 retail@ndk.group CHINA Beijing X-wing Trading Haoza ...
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Do you make custom boards or sizes?
No, unfortunately we currently do not offer custom graphics or sizes due to the complexity, long lead time, and expensive price of setup tools for making a new mold and creating a one-off board. -
How do I choose the color of the base?
All of our boards feature a "Flip-Flop Base", where every other board produced has the opposite color of the one before it. In other words, if we produce a black base with a white logo, the next board will have a white base with a black logo. This helps us make our boards as sustainable as poss... -
I have a bigger foot. Do I need a wider board?
The best idea is to read our YES. Snowboard sizing guideline, which has extensive information on sizing. In short: If you have a size US10-10.5 boot, then please, seriously consider a wide. If you have a size 11.0 or bigger boot, do not consider anything other than a wide when looking at our “tra... -
Shipping We use standard ground shipping for the best value and lowest carbon footprint for all orders. Orders ship Monday through Friday, excluding holidays. Please allow one workday for processing & packing of orders. During peak season (late Nov to early Jan) orders can take slightly lon...
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Products are always shown on our website whether they are in stock or not. Please note that availability for customers in different countries can differ. To see our latest stock availability, please choose your shipping country. And if you're a proform customer, log in using your customer account...
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When will the new website be live?
It already is! Whenever we have new products ready, we update the website immediately so you can place your (pre-)order! -
If a product is out of stock on our website, check stock availability at your local dealer. We do not keep updates of inventory at our dealers. Please contact a dealer via phone or email to verify their stock availability.
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Where is my shipment tracking number?
We will send your tracking number once your order ships. If you do not receive the tracking code and order receipt within 5 days of placing your order, please contact us. -
Will sold out product be re-stocked?
If a product is out of stock there is only a small chance it will be re-stocked. You can sign up for back in stock notifications on the product page and we will send you an email when/if we get more in stock. Please look for products at your local dealer. We do not have any way to display our d...