Every single one of our snowboards and splitboards are carefully handmade - over 120 humans are involved in the process.
However, some of our technologies, features and high-end precision processes demand major attention and occasionally a cosmetic blemish can occur in production. Cosmetic blemishes include minor pits, bumps, dimples, die-cut blems, scratches, an edge-to-base gap or a misprinted graphic.
If the cosmetic blemish is within our tight manufacturing tolerances in all other ways, and does not affect performance in any manner, we call it a « Blem Board » and it is sold at a discounted rate.
Of course, Blem boards have premium performance, and meet all our technical specs & manufacturing standards. They are covered by our standard warranty and have never been ridden.
What happens to products that do not respect our blem or performance tolerances?
The absolute goal here is to reduce waste as much as possible and avoid putting usable products in the trash. The majority of our products which don't ride as well as we need them to or have significant cosmetic imperfections don't become Blems. These boards are deconstructed so the metal and other materials can be recycled and up-cycled into new products. With the current technologies we can recycle about 95% of any snowboard, and we are continuously working on improving this rate.